Order
Has my order been taken into account?
A confirmation email will be sent to you as soon as your payment is accepted. You can track the status of your order in your My Account area under "Orders" at any time.
When your order is placed in “shipped” status, you will receive a confirmation email with the tracking number of your package.
Shipping, Returns & Exchanges
We use Chronopost at home and at a relay point to ensure fast and reliable delivery.
Chronopost parcels are available to you at a parcel relay point for 7 days. Then the parcels are returned to us and we will only refund the amount of the items.
How much are the delivery charges? Delivery charges: delivery is free for any order with delivery to relay point in France and free from 100€ at home in France. Outside France, fees vary depending on your location and the size of your package. Exact details will be shown when you validate your basket.
Where do we deliver?
In France and throughout the world.
Understanding Sizes
How do I choose my size?
To help you choose the ideal size, we provide you with a size guide for each item. Simply click on the "Size Guide" link on the page of the item you wish to purchase. There you will find all the information you need to ensure the garment fits you perfectly.
A question?
Do you have any questions about your order or a general request? You can contact us via the contact form on our website or at this address: hello@inapril1986.com